Wednesday, March 18, 2015

Post #11 Consumer behavior: Definition

Consumer behavior is product decisions that people make. Food, drinks, outfits, and entertainment are all product/service decisions that go through consumers’ mind.

-  Provide value and customer satisfaction.
-  Effectively target customers.
-  Enhance the value of the company.
-  Improve products and services.
-  Create a competitive advantage
-  Understand how customers view their products versus their competitors’ products.
-  Expand the knowledge base in the field of marketing,
-  Apply marketing strategies toward a positive affect on society (encourage people to support charities, promote healthy habits, reduce drug use etc.)


Knowing consumer’s behavior is extremely important. Knowing them means knowing how to advertise a single target.

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